What is the primary function of an insurance agent?

The primary function of an insurance agent is to sell and service insurance policies. This involves assessing the needs of clients, explaining various types of insurance coverage, and helping clients choose the appropriate policies to protect their assets. Insurance agents serve as intermediaries between the insurance companies and the policyholders, ensuring that the clients understand the products and have access to the necessary resources for managing their insurance needs effectively.

In addition to selling, agents also provide critical customer service, assisting clients with claims, answering questions about coverage, and making adjustments to policies as clients’ circumstances change. This focus on both sales and ongoing service underscores the role of agents in maintaining customer relationships and fostering satisfaction with their insurance experience.